Error Codes - PRO Intellect Technology PRO-310A MULTI 5 Manuel D'utilisation

5
Attention! Errors can occur when testing authentic wrinkled, dirty, washed, torn, taped,
or faded banknotes. Additionally, banknotes that have been exposed to harsh
environments including laundry detergent or bleach may result in errors during
authentication.
Attention! If updated versions of banknotes are released into circulation, the detector
may return an error while checking these banknotes. It is necessary to install a new
version of the detector's software to ensure proper detection of newly released
banknotes. During the warranty period, the new software will be installed at any licensed
service center for free.
Code
NOT RECOGNIZED
F-C
NOT RECOGNIZED
F-I
NOT RECOGNIZED
F-S
NOT RECOGNIZED
F-F
NOT RECOGNIZED
F-L
NOT RECOGNIZED
F-P
16
Reason
Error with magnetic mark's
position
Error with infrared mark's
position
Error with the banknote's
identification image
Error with the paper's quality
Error with the banknote's size
Error with the banknote's color
printing quality

Error codes

Solution
1. Check the banknote's position on the input
tray, see Fig. 5
2. Check the banknote again. If the error
code appears again, then this banknote can
not be verified as authentic.