Warranty And Registration; Warranty Conditions; Warranty And Repairs - OXBOARD E-SCOOTER PRO2 Mode D'emploi

INSTRUCTIONS
18

9. WARRANTY AND REGISTRATION

9.1 Warranty conditions

Your invoice is your guarantee certificate. The invoice date is
also the effective date of the guarantee. You have no
guarantee when it appears:
• that you yourself have tried to repair your E-Scooter
PRO 2 and as a result have aggravated any damage or
system errors;
• that you have not followed the advice in this manual.
Consider, for example, the method of storage, weight
limits and how to maintain and use your scooter;
• that unexpected damage has occurred, by the user
himself, in case of heavy vibrations (no flat surface),
wear, a collision with someone or an object, or water
damage;
• that other damage has occurred that is not related to
product design, technology, manufacturing defects or
quality control;
• that the defect was caused by typical wear, exces-
sive use, water damage and damage due to extreme
weather conditions.
Do you want to know for sure that your defect is under
warranty? Contact our customer service.
This can be done by sending an email or calling
+ 3140-7505678.

9.2 Warranty and repairs

Oxboard B.V. gives a 2 year warranty on manufacturing
defects. You can register a warranty claim within this period
via service@oxboard.com. We will contact you as soon as
possible (within 3 working days at the latest). After re-
ceiving the defective E-Scooter PRO 2 it will be repaired
within 5 working days. If the repair falls under the warranty
conditions (these are described above) then no costs will be
charged. If the repair is not covered by the warranty, we will
contact you about the repair costs before the repair.