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tRoUBLEShootiNG
While using the product, if any of the following conditions occur,
they can be resolved independently.
1. Left & right Earbud cannot pair with each other:
Method 1: Turn off both earbuds, then press and hold both ear-
buds 5s to power on and enter into pairing mode. Both earbuds
then blink red and blue light alternately and pair.
Method 2: Put both earbuds back into the charging case. while
the charging case is charging earbuds, both earbuds show red
light. Then take both earbuds out of the case, both earbuds will
automatically power on and pair.
2. The bluetooth name of the earbuds cannot be found from
your mobile phone:
Method 1: Check the earbuds to see whether or not the they are
in the status of pairing (if yes both earbuds blink red and blue
light alternately).
Method 2: Turn off the mobile phone's bluetooth and earbuds,
then turn on again to search
3. The earbuds cannot connect to the mobile phone or
cannot connect back with the mobile phone:
1.
Turn off the mobile phone's bluetooth function and the
earbuds, then turn on again to research.
2.
If the earbuds have connected to the mobile phone before,
then choose the earbud's bluetooth name displayed in the
phone connection list and click to connect.
3.
Delete the connection record that is displayed in the phone
connection list. Then research the earbuds's bluetooth
name to connect.
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