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Troubleshooting
If there are any problems during operation, please refer to the following table. If problems cannot
be solved as indicated under Solution, please contact your manufacturer.
Warning
Only perform the steps described within this instruction manual! All further inspection,
maintenance and repair work must be performed by an authorised service centre or a similarly
qualified specialist.
Problem
product does not start
remote control does not
work
timer does not work
unsatisfactory cooling
abnormal noises
IM_KAC12020WIFI_191120_V02_HR.indb 49
All manuals and user guides at all-guides.com
Possible cause
not connected to power supply
power cord or plug is defective
other electrical defect to the
product
error occurred
remote control faulty
batteries exhausted
product out of range or signals
disrupted by obstacle
other electrical defect to the
remote control
implausible, contradictory or
wrong time set
nearby heat source hinders
cooling process
ventilation insufficient
open window(s) or door(s) in
the room
exhaust hose not properly
connected or blocked
air filter(s) blocked
temperature set too high
product is not levelled
product contacts obstacle
Solution
connect to power supply
contact service center
contact service center
see protection and error codes
see below
replace batteries
move the remote control closer and
clear obstructions
contact service center
check timer setting
relocate product or remove heat
source
ensure surrounding clearance
close window(s) / door(s)
connect properly or check for and
remove blockage
clean air filter(s)
regulate the temperature controller
level the product
remove obstacle
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25/11/2019 08:54
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