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Common Problems and Answers:
Q:
The dash cam will stop automatically while recording.
A:
1. Check whether the memory is full.
2. Check whether the loop recording function is turned ON.
3. Check whether the Micro SD card is high-speed above C10
4. Check the memory card, there might be too many locked video
that the loop recording won't work right.
Q: The camera powers on automatically.
A : That could be the parking monitor function being triggered,
check the setup menu.
Q: If the video played on the computer is somehow not fluent or
jammed.
A: 1. Try to play the video with different video players, like : Potplayer
or VLCplayer.
2. Format your Micro SD card in the camera.
3. Run speed test on the memory card to make sure the memory
ard fits the requirement: Write Speed is over 10MB/S.
Q : There are stripes interference in the image.
A : That should be wrong light frequency. According to the local
regulation, choose the appropriate frequency settings 50HZ or
60HZ.
Q: Suction mount cannot attach on windshield well?
A:1.Please clean the windscreen where attaching with a glass
cleaning wipe. Removed the protective film, If it does not work,
warming your windscreen then try it again.
2. Please soak suction mount to warm water for a moment.
3. If it is still not working, we are glad to send a new suction mount
to you, please contact us to get a replacement.
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