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The pump is not allowed to transport corrosive substances, flammable and explosive substances (such as gasoline, petroleum, nitro diluent),
grease, oil, brine and toilet equipment sewage, as well as low mobility mud sewage. The temperature of the liquid cannot exceed 35 °C.
Troubleshooting
In most cases, you will be able to troubleshoot problems easily by yourself. Before you contact us, please refer to the following table for technical support.
This will help you save a lot of work and possible expenses.
Problem
The pump cannot start
The pump is operating but not pumping.
Too small flow rate
The pump makes a lot of noise.
Cleaning
Clean the equipment from the outside.
Flush with clean water. Use brush and detergent to remove stubborn pollution. Immerse the pump into a container with clean water, open it for running a
while, and flush it in the pump.
Storage
If there is a risk of frost, remove equipment and accessories, and clean and store it a place protected from frost.
Risk for equipment damage!
Frost will destroy electrical appliances and accessories, because they always contain water.
Disposal
In order to avoid damages on transportation, the device has to be delivered in solid packaging. Packaging as well as the unit and accessories are made of
recyclable materials and can be disposed accordingly. The device's plastics components are marked according to their material, which makes it possible to
remove environmental friendly and differentiated because of available collection facilities.
Only for EU countries
Do not dispose of electric devices together with household waste material!
In observance of European Directive 2002/96/EC on waste electrical and electronic equipment and its implementation in accordance with
national law, electrical devices that have reached the end of their life must be collected separately and returned to an environmentally
compatible recycling facility.
3
Cause
Problem of connection to the power
supply.
The electric motor overheats:
The liquid is too hot
Blockage by a foreign object
The safety (RCCB) is activated.
The electric motor has a malfunction.
Suction inlet is blocked.
The pump is pumping air
The pump is obstructed by foreign
objects.
Increased height
The pipe diameter is very small
The pipe is obstructed
Suction inlet is blocked.
The pressure hose is bent.
Hose leakage
Suction failure
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Solution
Check the cables, plug, socket and safety
switch.
Eliminate the reason of overheating.
Turn off the safety.
Contact your authorised service department.
Clean
Hold the pump at an angle while submerging
Turn the pump on and off a few times
Clean the pump
Set to the correct maximum suction height.
Use a larger diameter pipe.
Clean
Clean
Adjust the hose
Seal the hose
Make sure there is a sufficient amount of liquid
Hold the pump at an angle while submerging
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