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Troubleshooting
To get the best field
Camera is not Powering on
of view, loosen the
adjustment screw on
If your camera is not powering on, please
security mount and
try the following solutions:
turn the camera.
• Make sure your camera is powered
on properly. The PoE camera should
be powered by a PoE switch/injector, a
Reolink NVR or a 12V power adapter.
• If the camera is connected to a PoE
device as listed above, connect it to
another PoE port and check again.
Stiffen the adjustment
screw to lock the
• Try again with another Ethernet cable.
camera.
Picture is not Clear
If the picture from the camera is not clear,
please try the following solutions:
• Check the camera lens for dirt, dust or
spiderwebs, please clean the lens with a
soft, clean cloth.
• Point the camera to a well-lit area, the
lighting condition will affect the picture
quality a lot.
• Upgrade the firmware of your camera to
the latest version.
• Restore the camera to factory settings
and check out again.
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Publicité
