SECTION 4
SITUATION
SOLUTION
Brewer does not
Plug brewer into an independent outlet.
•
have power
Check to be sure that it is plugged in securely.
•
Plug into a different outlet.
•
Reset circuit breaker if necessary.
•
Make sure that the Power Switch has been turned on
•
and LCD Display is illuminated.
Brewer will
After placing the K-Cup
•
not brew
Holder, make sure the Handle is pushed down securely
and the LCD Control Center reads "READY TO BREW"
with the BREW Button flashing, then press the BREW
Button.
The Exit Needle may be clogged (refer to page 16).
•
LCD Messages
• In plumbed mode, if the water flow has been interrupted,
LCD Screen will state "Water Flow Interrupted, To Reset,
Please Press Brew Button". Follow these instructions.
• If the messages persist after following these
instructions, contact Customer Service at
1.888.CUP.BREW (287.2739).
Troubleshooting
pack in the K-Cup
®
®
SITUATION
Chlorine or mineral
taste in coffee
Brewing a partial cup
Pack
The time is not
displayed on the LCD
Message Center
Brewer shuts
off or turns on
automatically
If any problems persist, contact Customer Service at 1.888.CUP.BREW (287.2739)
18
SOLUTION
Consider using bottled water or filtered water. If you
•
have any questions, contact Customer Service at
1.888.CUP.BREW (287.2739).
The Exit Needle may be clogged (refer to page 16).
•
Clean the K-Cup
Pack Holder Assembly if necessary
•
®
and rinse under faucet (refer to pages 15-16).
"De-Scale" the brewer (refer to pages 16-17).
•
If you have repeated the de-scale procedure on
•
your brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.888.CUP.BREW (287.2739).
The time will not be displayed on the LCD
•
unless you have set it. To set the clock, follow the
procedure on page 12.
If power is interrupted to the brewer, you will
•
need to set the clock again using the procedure
on page 12.
Check to make sure that the Auto Off timer
•
and/or On/Off time features have not been set. To
do this, press the MENU Button below "MENU"
and scroll through the programming options.
"OFF" should be displayed for Auto Off timer and
On/Off. If "OFF" is not displayed, follow directions
on pages 13-14 to reset.