Publicité
9
Troubleshooting
In the event of a fault, the upper LED of the LED
status display lights up or flashes red. The fault
must be rectified for further operation.
The upper LED of the LED status display flashes
red
If the upper LED flashes red, the fault can be recti-
fied by the user or operator. Possible faults are, for
example:
n Fault during the charging process.
n There is an undervoltage or overvoltage (if un-
dervoltage/overvoltage monitoring is active).
To correct the fault, observe the following se-
quence:
u End the charging process and disconnect the
charging cable.
u Plug the charging cable back in and start the
charging process.
Some faults are rectified automatically after
a short wait. A qualified electrician is
needed if the fault persists / recurs.
The upper LED of the LED status display lights up
red
If the LED lights up red, the fault can only rectified
by a qualified electrician.
The tasks described below may only be car-
ried out by a qualified electrician.
Possible faults are, for example:
n Self-test of the electronics failed.
n Self-test of the DC residual current monitoring
failed.
n Welded load contact (welding detection).
28
The configuration tool is required to view a
diagnosis of the fault and download log
files.
1 "6.5 Description of the configuration
tool" [
22]
}
To correct the fault, observe the following se-
quence:
u Disconnect the product from the power supply
for 3 minutes and restart.
u On our website under "Services" > "Software
updates", check whether a firmware update is
available and upload it via the configuration tool
if necessary.
1 "1.1 Website" [} 2]
u Read out the fault diagnosis in the configuration
tool and rectify the fault.
You can find a document on troubleshoot-
ing on our website under "Services" > "Doc-
uments for installers". The fault messages,
possible causes and possible solutions are
described there.
1 "1.1 Website" [
u Document the fault.
You can find the MENNEKES fault report on our
website under "Services" > "Documents for in-
stallers".
1 "1.1 Website" [} 2]
2]
}
Publicité
