Special Warranty Conditions For Repair On Site Or Replacement On Site; Service Address - Medion MD 17023 Mode D'emploi

on how to make a valid claim under warranty.
The use of the hotline may be subject to a charge.
The Service Hotline should under no circumstances be considered a substitute for
user training for software and hardware or reading the manual , nor does it provide
support for third-party products.
14.2. Special warranty conditions for repair on site or
replacement on site
If there is an entitlement to on-site repair or replacement, the specific warranty
terms and conditions for on-site repair or replacement shall apply to your product.
The following provisions must be ensured by you for carrying out repairs or replace-
ments on site:
• Personnel from the warranty provider who arrive at your premises for the above-
mentioned purpose must have unrestricted, safe and immediate access to the
devices.
• Telecommunication facilities required by these personnel for the proper execu-
tion of your order, for testing and diagnostic purposes or for remedying faults
must be provided by you at your own expense.
• You shall be personally responsible for restoring your own application software
after completion of the service by the warranty provider.
• You shall be personally responsible for configuring and connecting any existing
external devices after completion of the service by the warranty provider.
• The free cancellation period for repairs or replacements on site is at least 48
hours, thereafter we shall invoice you for any costs resulting from a late or mis-
sing cancellation.

15. Service Address


0333 3213106
(costs: local)

Mo - Fr: 08:00 - 20:00
Sa - Su: 10:00 - 16:00

www.medion.co.uk
@ Please use the contact form at www.medion.com/contact
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01793 715716