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Problem
Possible Causes
Spots and filming
Extremely hard water
on glasses and
Low inlet water temperature
flatware
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Cloudiness on
Combination of soft water and
glassware
too much detergent
Water temperature entering
the dishwasher exceeds 150°F
Suds in the tub
Correct detergent
wasn't used
Rinse agent was spilled
Detergent left in
Dishes are blocking the
dispenser cups
detergent cup
Water in the
Cap not tightened after filling
SmartDispense
™
the dispenser
dispenser
Black or gray
Aluminum utensils have
marks on dishes
rubbed against dishes
Dishes don't dry
Low inlet water temperature
Rinse agent dispenser is empty
Stained tub interior
Some tomato-based foods can
cause reddish stains
Tea or coffee stains
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
White film on inside surface—
hard water minerals
What To Do
• Use Cascade Crystal Clear
®
rinse agents to remove spots and prevent
new film buildup.
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading Place Settings section.
• Make sure detergent is fresh.
• If water is extremely hard, a softener may be required.
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean. See pages 11, 12 and 13.
• This could be etching. Lower the water heater temperature.
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
Automatic Dishwashing Detergents have been approved
for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher door. Pump out water
by touching the START/RESET pad once; then 30 seconds later,
touch the START/RESET pad again. Repeat if necessary.
• Always wipe up rinse agent spills immediately.
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See pages 15 and 16.
• Use a turkey baster to remove as much water as possible from the
SmartDispense
™
dispenser and refill it as normal. Be sure to tighten the
cap fully to prevent water from entering the dispenser.
• Remove marks with a mild, abrasive cleaner.
• Make sure inlet water temperature is at least 120°F.
• Select HEATED DRY.
• Use PRE-WASH or ADDED HEAT options.
• Select a higher cycle, such as ANTI-BACTERIAL or COOKWARE.
• Check the rinse agent dispenser and fill as required.
• Use of the RINSE AND HOLD cycle after adding the dish to the load
can decrease the level of staining.
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
ADVERTENCIA
Antes de limpiar el interior, espere por lo menos 20 minutos después
de un ciclo para que los elementos calentadores se enfríen. No hacerlo
puede provocar quemaduras.
this problem. Contact a water softener company.
• GE recommends Cascade Crystal Clear
mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
GEAppliances.com
®
to help prevent hard water
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