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Error code definition
Error Code
Definition
21
Current Abnormal
22
Throttle Abnormal
23
Motor Phase Abnormal
24
Motor Hall Signal Abnormal
25
Brake Abnormal
30
Communication Abnormal
Warranty
JOBOBIKE provides 24 months limit warranty for all
customers. The after-sales service cycle starts from the date
of product delivery. The customer shall bear the postage
required for parts delivery.
In case of non-human damage to the product during the
warranty period, JOBOBIKE will provide free replacement
parts or remote after-sales support, and the special
p ro b l e m s w i l l b e s o lve d by b o t h p a r t i e s t h ro u g h
negotiation.
The repair parts may be non-new parts, but our company
guarantees that the functions of the parts are completely
normal.
Accessories category and warranty period:
(1) Frame and front fork: 5 years.
(2) Motor, controller, battery, charger, display, light,
handlebar, etc.: 2 years.
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