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HELP
PROBLEM
No power
Signal not received properly
No picture
Video appears with no audio
Audio is present, but video does
not appear or is discolored
Static noise affects video and
audio quality
Broken lines on screen
Remote doesn't work
No video (PC mode)
Screen is too bright or dark (PC
Mode)
No response from the PC
Lines appearing when a device is
connected to the RCA port
Problems are unresolved
Do not leave your TV displaying a static image, whether it is from a paused video, menu screen, etc. for
an extended period of time, doing so will damage the display and may cause image burn-in.
SOLUTION
• Check if the AC cord of TV is plugged in or not. lf there's still no
power, please disconnect the plug, and reconnect to the socket
after 60 seconds. Turn the power back on.
• Double or phantom images may appear on your TV if there
are high buildings or mountains close to where you are. You can
adjust the image thru manual operation: consult instruction of
vernier regulation, or adjust the direction of the external antenna.
• lf you use an indoor antenna, under certain circumstances signal
reception may be more difficult. Adjust the direction of the anten-
na for optimum reception. lf this does not improve reception, you
may have to switch to an externa! antenna.
• Check if the antenna at the back of the TV is connected properly.
• View other channels to see if the problem still occurs.
• Try increasing the volume.
• Check if the TV's sound is on mute or not.
• Try adjusting the contrast and brightness.
• Check if the antenna at the back of the TV is connected properly.
• Electrical appliances such as hair dryers or vacuums etc. may be
interfering with your TV set. Switch these appliances off.
• Make sure the plastic bag which came with the remote control is
removed. Try using the remote in a shorter distance from the TV.
Check if the placement of the batteries is correct, or try using new
batteries with the remote control.
• The TV will go into Standby mode if it receives no response in a
few minutes.
• Please check if the cable is connected to the HDMI port correctly,
or if the cable is bent in some places.
• Adjust the brightness or contrast in the main menu.
• Check if the PC's display resolution is set to a compatible resolu-
tion for the TV.
• Make sure you are using a cable of good quality.
• Unplug the power cable and wait for 30 seconds, then reconnect
to the socket. lf problems still persist, do not attempt to repair the
TV by yourself. Kindly contact the service center.
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