TROUBLE SHOOTING
Symptom
Rice is
scorched.
Steam
escapes
between
Glass Lid
and Cooking
Pot during
cooking.
Warmed
rice smells
bad or
discolored.
If none of these Trouble Shooting solutions are successful, contact our
Consumer Service Dept. at 800-233-9054 for further advice.
Possible Solutions
Check between the Cooking Pot and Heating Plate/
Thermostat Assembly for any foreign substances. Be
sure the area is clean.
Be sure to wash the Cooking Pot after each use.
Be careful not to add easily-scorched ingredients
such as sugar, to the recipe before cooking.
Check between the Glass Lid and Cooking Pot for
foreign substances, including rice kernels that may
prevent the Glass Lid from closing all the way. Be
sure the area is clean.
For best results, don't use the WARM option with
brown rice. The bran in unrefined grains can
"break down" when kept at low heat for extended
periods of time, causing an unpleasant smell and
taste.
Make sure the Glass Lid is properly centered in
position over Cooking Pot when using the WARM
Mode.
Be sure to wash the Cooking Pot after each use.
Make sure you don't leave the Rice Paddle or
other plastics in the 10 Cup Cool Touch Rice
Cooker while it is cooking or warming.
(Cont.)
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