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Control menu
TV Controller button / Remote control sensor /
Microphone switch
TV Controller button / Remote control sensor
Microphone switch
How to turn on and off the Microphone
Type A
Type B
: On
Off
You can turn on or off the microphone by using the switch at the
bottom of the TV. If microphone is turned off, All voice and sound
features using microphone are not available.
• This function is supported only in QN7**C/QN8**C/QN9**C/
Q7*C/Q8*C/QN8*C/QN9*C/S9*C Series.
• The position and shape of the microphone switch may differ
depending on the model.
• During analysis using data from the microphone, the data is
not saved.
Connecting the camera to the product
(QN95C Series only)
When you connect a camera, you can use video calls, home
workouts, and other new features with the camera.
Resolution
Automatic lighting correction
Viewing angle
English - 6
04 Troubleshooting and
Troubleshooting
For more information, refer to "Troubleshooting" in the e-Manual.
Troubleshooting
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
centre.
• This panel is made up of sub pixels which require
Type C
• To keep your TV in optimum condition, upgrade to the latest
The TV won't turn on.
• Make sure that the power cord is securely plugged into the
• Make sure that the wall outlet is working and the remote
• Try pressing the TV Controller button at the bottom of the TV
The remote control does not work.
• Check if the remote control sensor at the bottom of the TV
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth
1920 x 1080, 30 fps (FHD)
YES
85 °
Maintenance
>
Menu >
Settings > Support > Open e-Manual >
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
software. Use the Update Now or Auto update functions
on the TV's menu (
>
Menu >
Software Update > Update Now or Auto update).
product and the wall outlet.
control sensor at the bottom of the TV is lit and glowing a
solid red.
to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work".
blinks when you press the
button on the remote control.
– CU7 Series (except for CU77** model): If it does not blink,
replace the remote control's batteries. Make sure that the
batteries are installed with their poles (+/–) in the correct
direction. Alkaline batteries are recommended for longer
battery life.
– Other models: When the remote's battery is discharged,
charge the battery using the USB charging port (C-type), or
turn over the remote to expose the solar cell to light.
Remote), make sure to pair the remote to the TV. To pair
a Samsung Smart Remote, press the
together for 3 seconds.
Settings > Support >
and
buttons
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