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TROUBLESHOOTING
PROBLEM
Appliance is
not power on
Vacuum is sto-
pped suddenly
Suction of the
vacuum is
reduced
Motorized
power brush is
not rotating
Charging
indicator light
does not flash
up
Application
time of the
vacuum is less
than it used
to be
28
POSSIBLE CAUSES
This can occur if the applian-
ce has been used or stored
for an extended period of
time
This will occur if the safety
cut-out device has been acti-
vated. This device is designed
to prevent your appliance
from overheating
This is probably caused by
dust blockages
This tends to occur when
there are too many fibers
wrapped around the brush
roll restricting movement
There may be no power rea-
ching the vacuum from the
charger
An insufficient charging cycle
will result in reduced appli-
cation time.
SOLUTION
Connect the vacuum to the charger
and allow for a full charging cycle to
complete
Ensure the vacuum is turned off,
disconnect all accessories and leave
to cool down for at least half an hour
before attempting to operate again. Try
to identify the source of the overheat by
checking for blockages in the extension
tube motor-drive floor head and acces-
sories. Empty the dust container and
clean or replace the filter
Turn the vacuum off. Disconnect the
floor head, extension tube and any
accessories. Check for and remove any
blockages from the dustbin filter, air
duct, extension tube floor head and
accessories
Check the maintenance section of this
manual for instructions on how to
appropriately clean the brush roll
Ensure that power is being supplied to
the mains socket and that the charger
is turned on. Ensure the charging
cable is securely connected to the
vacuum. Ensure the mains socket
is switched off before checking the
charging cable itself. Do not attempt
to use if the cable is split, frayed or
otherwise damaged. Instead, seek a
replacement charger
Ensure the battery has completed a
full charging cycle. There may be re-
duced energy discharge in the battery.
This is normal and gradually occurs in
all batteries over time
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