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The player does not turn on.
Ensure that the player is fully charged. Try
charging the player 2~3 hours.
Reset the player (use a paper clip to gently press
the Reset button on the rear of the player) and
try again.
The buttons do not work.
Reset the player (use a paper clip to gently press
the Reset button on the rear of the player) and
try again.
I cannot transfer files to the player.
Ensure that your computer is running a sup-
ported operating system.
Ensure that the USB port is securely attached to
the computer .
If you have connected the player through a USB
hub, try connecting the player directly to your
computer.
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All manuals and user guides at all-guides.com
Ensure that the player's memory capacity is not
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached
The sound quality of the music is poor.
Try playing the file on your computer. If the
Ensure that the bit rate of the file is not too low.
Try lowering the volume of the player.
Ensure that the headphones are attached
full.
securely to the player.
sound quality is still poor, try downloading the
file again or re-encoding the file yourself.
The higher the bit rate of the file, the better it
will sound. The minimum recommended bitrate
is 128kbps for MP3s and 96kbps for WMAs.
securely to the player.
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