Troubleshooting - iio FF1 Manuel D'utilisation

PROBLEM POSSIBLE CAUSE OR REMEDY
Appliance is
connected
but does not
work:
Cooling system
operates
continuously
for extended
periods of time:
Excessive ice
build up on the
back wall:
(Note: some
moisture buildup is
normal)
Ice or frost
build up in the
freezer:
Door will not
close:
Door difficult to
open:
Water
accumulation at
the bottom of the
refrigerator:
LED lighting
does not work:
For other troubleshooting inquiries or for an iio™ authorized repair center please contact us
at: 1- -833-446-4461 or email us a service@iiokitchen.com.

TROUBLESHOOTING

 Ensure that the appliance is plugged in and there is power in the
outlet.
 Confirm that circuit breaker or fuse has not tripped.
 Confirm thermostat is set between 1-7
 Ambient temperature too high.
 Door opened frequently or for too long.
 Door not closed properly (misaligned, damaged or dirty door seals).
 Large load of food added at once.
 Temperature sensor blocked by food, preventing proper air
circulation.
 Ensure recommended clearances are adhered to.
 Ensure there is adequate air circulation behind the appliance.
 Door opened too frequently or for too long.
 Warm food placed in refrigerator.
 Food placed against back wall of refrigerator.
 Poor door sealing.
 Door seal damaged or dirty, replace or clean seal.
 Extremely humid environment.
 Door opened too frequently or for too long.
 Door not closed properly.
 Poor door sealing.
 Door seal damaged or dirty, replace or clean seal.
 Extremely humid environment.
 Check and clean the door gasket regularly to ensure that there
is no debris on it.
 Ensure there is no frost build up preventing the door from
closing. May require defrost.
 Clean door gaskets and contact surfaces with mild soap and
warm water.
 Add non-slip pads to the refrigerator feet if it is sliding on the floor
 Clogged water drain port. Over time the drain port may be
clogged with dirt and debris. Push a small plastic straw down the
hole to clear out any dirt.
 Call a service technician. Do not attempt to repair this yourself as
there is danger of making contact with high voltage.
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