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Owner's Instruction and Operation Manual
Model Number:
VG5710
Report Number: F19-549
Certified to ASTM E1509-12 (2017) and
Certified to ULC-S627-00-REV1
Mobile Home Approved
* All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary.
Save These Instructions In A Safe Place For Future Reference.
SAFETY NOTICE: If this heater is not properly installed, a house fire may result. For
your safety, follow the installation instructions. Never use make-shift compromises
during the installation of this heater. Contact local building or fire officials about
permits, restrictions and installation requirements in your area. NEVER OPERATE THIS
PRODUCT WHILE UNATTENDED.
CAUTION! Please read this entire manual before you install or use your new room
heater. Failure to follow instructions may result in property damage, bodily injury, or
even death. Improper Installation Will Void Your Warranty!
U.S. Environmental Protection Agency
Certified to comply with 2020 particulate
emissions standards.
© 2021 United States Stove Company, 227 Industrial Park Rd., South Pittsburg, TN 37380
R
THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE.
CALIFORNIA PROPOSITION 65 WARNING:
This product can expose you to chemicals
including carbon monoxide, which is known to the
State of California to cause cancer, birth defects,
and/or other reproductive harm. For more
information, go to
8 5 2 5 2 0 J - 2 3 0 2 K
www.P65warnings.ca.gov
Ph. 800-750-2723
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- Page 1 Owner’s Instruction and Operation Manual Model Number: VG5710 Report Number: F19-549 Certified to ASTM E1509-12 (2017) and Certified to ULC-S627-00-REV1 Mobile Home Approved * All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary. 8 5 2 5 2 0 J - 2 3 0 2 K Save These Instructions In A Safe Place For Future Reference.
- Page 2 INTRODUCTION Your pellet stove has been approved for installation in the USA and Canada. It may also be installed in a manufactured or mobile home. Your stove is Certified to ASTM E1509-12 (2017)and Certified to ULC S627-00. This manual describes the installation and operation of the U.S.
- Page 3 INSTALLATION CHECKLIST Your Wood Stove should be installed by a qualified installer only. An NFI qualified Installer can be found at www. nficertified.org/public/find-an-nfi-pro/ CUSTOMER SERVICE 1-800-750-2723 ext 5050 Text to 423-301-5624 Email to: Customerservice@usstove.com COMMISSIONING CHECKLIST This Checklist is to be completed in full by the qualified person who installs this unit. Keep this page for future reference. Failure to install and commission according to the manufacturer’s instructions and complete this checklist will invalidate the warranty.
- Page 4 ASSEMBLY INSTRUCTIONS FOR CUSTOMER SERVICE CALL: 800-750-2723 EXT 5050 Pull the factory installed wires out of the top of the 3. Connect the factory installed wiring harnesses to the stove. There will be two wire harnesses, as shown. control panel as shown. 2.
- Page 5 INSTALLATION CAUTION: SAFETY NOTICE BURNING FUEL CREATES CARBON MONOXIDE • IF THIS STOVE IS NOT PROPERLY INSTALLED, AND CAN BE HAZARDOUS TO YOUR HEALTH IF A HOUSE FIRE MAY RESULT. TO REDUCE THE NOT PROPERLY VENTED. RISK OF FIRE, FOLLOW THE INSTALLATION INSTRUCTIONS.
- Page 6 INSTALLATION FOR CUSTOMER SERVICE CALL: 800-750-2723 EXT 5050 IMPROPER INSTALLATION CLEARANCES The use of other components other than stated herein Your pellet stove has been tested and listed for installation could cause bodily harm, heater damage, and void your in residential, mobile home in accordance with the warranty.
- Page 7 INSTALLATION OUTSIDE AIR SUPPLY • The heater must be electrically grounded to the steel (OPTIONAL, UNLESS INSTALLING IN A MOBILE HOME) chassis of the mobile home with 8 GA copper wire Depending on your location and home construction, using a serrated or star washer to penetrate paint or outside air may be necessary for optimal performance.
- Page 8 INSTALLATION PELLET VENT TERMINATION vent must not exceed 4-feet. This could cause back pressure. Use no more than 180 degrees of elbows (two Do not terminate the vent in an enclosed or semi-enclosed 90-degree elbows, or two 45-degree and one 90-degree area, such as;...
- Page 9 INSTALLATION A. Minimum 3-foot (0.91m) clearance from an forced the wall. Your heater dealer should be able to provide air intake of any appliance. you with a kit that will handle most of this installation, which will include a wall thimble that will allow the proper B.
- Page 10 OPERATION INSTRUCTIONS NEVER OPERATE THIS PRODUCT WHILE UNATTENDED PANEL CONTROLS C. °C / °F Button • The °C / °F button changes the two digit display from degrees Celsius to degrees Fahrenheit. D. MODE (M/T) BUTTON • The Mode of the stove can be switched between manual and controlled with a Thermostat.
- Page 11 OPERATION INSTRUCTIONS Turn off and unplug the appliance. 12. Paper products, cardboard, plywood, or particleboard. The prohibition against burning these materials does 2. Loosen the two wing-nuts. not prohibit the use of fire starters made from paper, 3. Adjust up to increase, or down to reduce the fuel cardboard, saw dust, wax and similar substances usage based on the size of the pellets.
- Page 12 OPERATION INSTRUCTIONS • Binders – Some pellets are produced with materials to 3. Adjust feed rate to desired setting by pressing “Heat hold the together, or “bind” them. Level Advance” button. • High ash content – Poor quality pellets will often create If fire doesn’t start in 12 minutes, press “On/Off”, wait smoke and dirty glass.
- Page 13 OPERATION INSTRUCTIONS ROOM AIR FAN to red when the “POWER” button is pushed. The auger When starting your stove the Room Air Fan will not motor will stop, and the blowers will continue to operate come on until the stove’s heat exchanger warms up. This until the internal firebox temperatures have fallen to a usually takes about 10 minutes from start-up.
- Page 14 OPERATION INSTRUCTIONS INTERIOR CHAMBERS • Burn Pot - Periodically remove and clean the burn pot and the area inside the burn pot housing. In particular, it is advisable to clean out the holes in the burn pot to remove any build up that may prevent air from moving through the burn pot freely.
- Page 15 MAINTENANCE NEVER OPERATE THIS PRODUCT WHILE UNATTENDED FLY ASH CAUTION: This accumulates in the horizontal portion of an exhaust • FAILURE TO CLEAN AND MAINTAIN THIS run. Though non-combustible, it may impede the normal UNIT AS INDICATED CAN RESULT IN POOR exhaust flow.
- Page 16 MAINTENANCE confined areas can be dangerous. Make sure you stove with broken glass. Replacement glass may be purchased gaskets and chimney joints are in good working order from your U.S. Stove dealer. If glass is broken, follow and sealing properly to ensure unintended exposure. It is these removal procedures: recommended that you use both smoke and CO monitors Remove the four (4) screws and glass retainers.
- Page 17 MAINTENANCE MAINTENANCE SCHEDULE Monthly or Daily Weekly Use the following as a guide under average use conditions. as needed Gaskets around door and door glass should be inspected Burn Pot Stirred Empty and repaired or replaced when necessary. Combustion Brushed Chamber Ashes Check...
- Page 18 TROUBLESHOOTING GUIDE When your stove acts out of the ordinary, the first reaction is to call for help. This guide may save time and money by enabling you to solve simple problems yourself. Problems encountered are often the result of only five factors: 1) poor fuel;...
- Page 19 TROUBLESHOOTING GUIDE Display is Flashing “E2” Possible Causes Possible Remedies: (Unplug stove first when possible) Unhook air hose from the air switch and blow through it. If air Airflow switch hose or stove attachment pipes flows freely, the hose and tube are fine. If air will not flow throw for hose are blocked.
- Page 20 TROUBLESHOOTING GUIDE Display is Flashing “E3” Possible Causes Possible Remedies: (Unplug stove first when possible) The hopper is out of pellets Refill the hopper. The air dampener is too far open for a low feed If on the low setting, you may need to close the dampener all the setting way.
- Page 21 TROUBLESHOOTING GUIDE Display is Flashing “E4” Possible Causes Possible Remedies: (Unplug stove first when possible) The air inlet, burnpot, interior combustion air Follow all cleaning procedures in the maintenance section of the chambers, combustion blower, or exhaust pipe owner’s manual. are blocked with ash or foreign material.
- Page 22 TROUBLESHOOTING GUIDE Stove Feeds Pellets, But Will Not Ignite Possible Causes Possible Remedies: (Unplug stove first when possible) In some situations it may be necessary to have the damper Air damper open too far for ignition. completely closed for ignition to take place. After there is a flame, the damper can then be adjusted for the desired feed setting.
- Page 23 TROUBLESHOOTING GUIDE Stove Will Not Feed Pellets, But Fuel Feed Light Comes On As Designed Possible Causes Possible Remedies: (Unplug stove first when possible) Wait for the stove to cool for about 30 - 45 minutes. Locate the High Limit thermodisc and press the reset button on the back High limit switch has tripped or is defective.
- Page 24 TROUBLESHOOTING GUIDE Glass “Soot’s” Up At A Very Fast Rate Flame Is Lazy, Dark, And Has Black Tips After Stove Has Been On For A While, The Burnpot Overfills Possible Causes Possible Remedies: (Unplug stove first when possible) Stove or vent pipe is dirty, which restricts airflow Follow all cleaning procedure in the maintenance section of the through the burnpot.
- Page 25 REPAIR PARTS Part # Description 892667 Door Glass 88066 3/4” Round Rope Gasket 46” 80780 IR Remote 69762 Burnpot 892668 Ash Clean-Out Covers 892199 Housing, PCBA Controller 80491 Microswitch 80709 Room Blower 88347 T-Disc, Room Air Gasket 80601 T-Disc, Room Air 80599 T-Disc, Exhaust 80602...
- Page 26 WIRING DIAGRAM 7.5A 250V FUSE 1.25A 250V FUSE Ensure the wires are connected to the bottom two prongs of the hopper switch as shown. CORRECT WRONG © 2021 United States Stove Company...
- Page 27 NOTES © 2021 United States Stove Company...
- Page 28 SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. SERVICE PROVIDER Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions.