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TROUBLESHOOTING
If your device doesn't respond to the Rugged Book Go keyboard, there
may be a simple explanation such as a dead battery or unsuccessful
pairing. Please use the following to help troubleshoot your situation. If
none of the following solve your issue, please contact ZAGG Customer
Service and one of our trained professionals will be happy to assist you.
1.
Restart your device.
2.
Turn your Rugged Book Go keyboard off and back on.
3.
Forget and re-pair your Rugged Book Go keyboard.
4.
If your Rugged Book Go keyboard does not establish or maintain
a Bluetooth
your keyboard.
5.
If, after charging, your keyboard doesn't operate correctly, please
contact ZAGG Customer Service.
For more help, please see our FAQ section at www.zagg.com/faq.
To reach a trained customer service representative, please use one of
the following:
•
Zagg.com/support/contact.php | questions@zagg.com
•
1-800-700-ZAGG [9244] | 00-1-801-839-3906 for
international customers
connection, reset the Bluetooth
®
module by charging
®
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