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Resolving failures yourself
Failure
Appliance does not do anything
Temperature in the appliance is not
cold enough
Temperature in the appliance is
too cold
The surfaces on the inside are wet
The exterior of the appliance is wet.
The appliance smells / has a nasty
odour
The door does not close properly
Appliance shows an error code -
E1 to E7.
During normal use of the cooling appliance, different types of noises can occur that do not have any effect on the correct
operation of the larder.
Noises that can be heard during normal use of the appliance are caused by the operation of the thermostat, compressor
(activation), cooling system (shrinkage and expansion of the material under the influence of temperature differences and
flow of cooling liquid).
Solution
Check that the plug is properly inserted in the socket.
Check if there has been a power failure in the house.
Check the plug.
Check the fuse in the group box.
Check that the voltage in the house system corresponds with the voltage required for the
appliance.
Check the socket. Insert the plug in a different socket of which you are certain that it works.
Check that the appliance is not overfilled.
Check that the interior temperature corresponds with the set temperature.
Is the appliance located in direct sunlight or near a heat source?
Check that the ambient temperature corresponds with the climate class of the appliance.
Are the doors of the appliance opened regularly? As a result of the air humidity in the
surrounding area, a lot of humidity may accumulate in the appliance when the doors are
opened frequently.
Increase the temperature of the appliance.
The lowest temperature should only be used for quick freeze and should preferably be set
2 hours before food is placed in the appliance. If not, it is possible that the temperature of
the appliance gets below 0°C, because the compressor is continuously active.
This is caused by condensation - dry the interior of the appliance.
This is caused by condensation - dry the exterior of the appliance.
Check if it contains food that has passed its use by date or if it contains any opened
packagings.
Check whether anything has leaked on the shelves and in the drawers of the appliance.
If necessary, remove drawers to be able to check everything properly. If something has
leaked and has not been cleaned, this could eventually lead to nasty smells.
Check that there is nothing between the door that prevents it from closing.
Check that the door rubber is properly placed and is not turned or torn.
Check that the appliance is level.
Contact the Inventum service department.
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