Frequently Asked Questions; Product Warranty - Winix Zero S Manuel D'utilisation

FREQUENTLY ASKED QUESTIONS

The unit does not turn on at all
• Is the plug securely attached to the outlet?
- Make sure the outlet has power going to it, and
ensure the plug is secured.
• Is there a power outage?
- Check to see if other lights and electrical
equipment are working and try again.
The unit doesn't work in Auto Mode
• Has Auto Mode been selected?
- Press the Fan Speed button until Auto Mode is
selected.
• Is the sensor blocked or clogged?
- Clean Dust Sensor with vacuum cleaner.
It vibrates and makes a lot of noise
• Is it running on a slanted or uneven surface?
- Move the unit to a hard, flat, even area.

PRODUCT WARRANTY

The terms of the warranty are as follows:
1.
This product is manufactured under stringent
quality control and inspections.
2.
The warranty will be voided if product failure is a
result of negligence or misuse by the consumer.
3.
A proof of purchase must be presented upon
claiming a Product Warranty.
4.
Store the proof of purchase in a safe place or
register your product on winixeurope.eu to upload
your proof of purchase.
5.
This warranty is valid only in the Europe.
English
The power plug and outlet feel hot
• Is the plug securely plugged in?
- Make sure the plug is properly plugged into the outlet.
There is a strange smell
• Is it being used in a place with a lot of smoke, dust,
or odors?
- Clean the air intakes on either side and clean the
Pre-Filter.
- Replace the Active Carbon Filter and the True HEPA
filter.
The fan strength is weak. The unit is not purifying the air
• Is the Check Filter Indicator light on?
- Change the filters as required.
The display panel is dim
• Is the Light Sensor blocked by debris?
- When Auto Mode is on, Sleep Mode is
automatically activated when the Light Sensor
detects that the room is dark.
Product Name
Model Name
Purchase Date
Warranty period
Place of purchase
Place of Purchase tel.
Address
Customer Name
Tel.
Air Purifier
AZSU350-JWE
Two (2) Years
Zero S 11