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- The machine is intended for normal
household use only. It is not intended for use
in environments such as staff kitchens of
shops, offices, farms or other work
environments, nor is it intended to be used by
clients in hotels, motels, bed and breakfasts
and other residential environments.
Compliance with standards
This Philips machine complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
The energy consumption of this machine in off mode is less than 0.5 Watt.
This means that this machine complies with European Directive 2009/125/EC,
which sets the ecological design requirements for energy-using products.
Frost-free storage
If the coffee machine has already been used and therefore has been flushed with
water, it may only be used and stored in a frost-free place to prevent it from
becoming damaged.
Ordering accessories
To buy accessories or spare parts, visit www.philips.com/parts-and-accessories
or go to your Philips dealer. You can also contact the Philips Consumer Care
Center in your country (see the international warranty leaflet for contact details).
Warranty and support
If you need information or support, please visit www.philips.com/support or read
the international warranty leaflet.
Recycling
This symbol means that this product shall not be disposed of with normal
-
household waste (2012/19/EU).
Follow your country's rules for the separate collection of electrical and
-
electronic products. Correct disposal helps prevent negative consequences
for the environment and human health.
Troubleshooting
This chapter summarizes the most common problems you could encounter with
the machine. If you are unable to solve the problem with the information below,
visit www.philips.com/support for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Problem
Possible cause
My coffee cup
You did not flush the
overflows with cold
machine before first
coffee
use.
The indicator light
The machine is heating
flashes slowly.
up.
The indicator light
There is not enough
flashes quickly.
water in the water
reservoir
The float in the water
reservoir may be stuck.
The coffee is not
You need to descale
hot enough.
the machine.
The coffee
Do not use cups that
temperature in
are too large.
the cup decreases
quickly.
Intensity select:
You have pressed the
after pressing
coffee button twice too
the coffee button
fast or you have waited
twice, I do not get a
longer than 3 seconds
stronger coffee.
after pressing the
button for the first time.
I cannot open the
A temporary vacuum
lid.
has developed under
the lid.
Solution
Always flush the machine
before first use.
If this takes longer than
2 minutes, contact the Philips
Consumer Care Center in
your country
Fill the water reservoir and
make sure you place the water
reservoir properly into the
machine.
Empty the water reservoir and
shake it a few times to release
the float. Clean the water
reservoir with hot water and
some washing-up liquid or in
the dishwasher.
Descale the machine according
to the instructions.
Use thin-walled cups.
Thin-walled cups absorb
less heat from the coffee than
thick-walled cups.
You can preheat the coffee
machine and cup by brewing
a cup of hot water first without
placing a coffee pod in the pod
holder.
Pressing the coffee button
twice to get a stronger coffee
is possible within a time frame
of 3 seconds. The LED light
on the machine will shine less
bright if the programming was
successful.
Switch off the coffee machine.
Pull up the lever and wait
24 hours before you open the
lid. You may need to use some
force. Always make sure the
pod holders are clean and the
sieve is not clogged to prevent
a vacuum.
The coffee machine
Perhaps the sieve in
produces less
the center of the pod
coffee than before.
holder is clogged.
Perhaps you have
pressed the 1 or 2-cup
button twice.
I cannot close the
Perhaps a used coffee
lid properly.
pod is sticking to the
water distribution disk.
The coffee is not
You may not have
strong enough.
used the right number
of pods or may have
pressed the wrong
button.
The pod(s) may not
have been placed
in the pod holder
properly.
You may have used the
same pod twice.
Perhaps you need a
different flavor.
HD6554, HD6555,
HD6556: Use intensity
select.
The coffee is too
Perhaps you need a
strong.
different flavor.
Perhaps you pressed
the 1-cup or 2-cup
button twice.
Water leaks from
You have not closed
the coffee machine.
the lid properly.
You overfilled the water
reservoir.
The sieve in the center
of the pod holder may
be clogged.
The sealing ring may be
stuck under the edge of
the distribution disk.
Water drops on the
worktop may be the
result of placing the
water reservoir or
removing used coffee
pods.
The machine has been
stored in a room that
was not frost-free.
Flush before first use
Flush the machine before first use. After the flushing cycle (which only takes
approx. 2 minutes), the machine is ready for brewing coffee.
Intensity Select (HD6556, HD6555, HD6554)
It is possible to brew even shorter stronger cups of coffee by double pressing the
1-cup or 2-cup button.
Special coffees
To brew a special coffee, place a cappuccino pod, a hot chocolate pod or
another special coffee pod in the 2-cup pod holder and press the 1-cup button.
If the sieve is clogged, use a
washing-up brush to unclog
the sieve. If you cannot unclog
it properly with the washing-up
brush, put the pod holder in the
machine and descale the machine
according to the instructions.
This machine has Intensity
Select. If you press the button
twice, you get a smaller cup of
stronger coffee.
If this is the case, remove the
used pod.
Use 1 pod in combination with
the 1-cup pod holder and the
1-cup button. Use 2 pods in
combination with the 2-cup pod
holder and the 2-cup button.
Place the coffee pod(s) properly
in the center of the pod holder,
to prevent water from escaping
along the edge of the pod(s).
When you use two coffee pods
on top of each other, make sure
that the convex sides of both
pods point downwards and press
the pods lightly into the pod
holder. Make sure that the coffee
in the pod is distributed evenly.
Place a new pod in the pod holder
to brew a fresh cup of coffee.
If you prefer a more robust
flavor, SENSEO® coffee pods
with a stronger blend are
available.
Press the button twice to
brew one or two small cups of
stronger coffee.
If you prefer a milder flavor,
SENSEO® coffee pods with a
milder blend are available.
This machine has Intensity
Select. If you press the button
twice, you get a smaller cup of
stronger coffee.
Close the lid properly and lock
the lever.
Do not fill the water reservoir
beyond the MAX level.
Check the pod holder. If the
sieve is clogged, use a washing-
up brush to unclog the sieve.
If you cannot clean it properly
with the washing-up brush, put
the pod holder in the machine
and descale the machine
according to the instructions.
Check if the sealing ring is
stuck under the edge of the
distribution disk. If it is, pull it
out from under the distribution
disk carefully.
Check if the water drops on
the worktop are not the result
of placing or removing the
water reservoir or removing
used coffee pods. Make sure
that you do not remove the
water reservoir when the coffee
machine is heating up. This may
cause water that normally ends
up in the water reservoir to leak
out of the machine.
In all other cases, contact the
Philips Consumer Care Center
in your country.
Contact the Philips Consumer
Care. Center in your country.
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