CHAPITRE -9 : DÉPANNAGE
DÉFAILLANCE
/HV UpVXOWDWV GH
ODYDJH QH VRQW SDV
VDWLVIDLVDQWV
/D PDFKLQH YLGDQJH
O¶HDX DX IXU HW j
PHVXUH TX¶HOOH VH
UHPSOLW
9RXV QH YR\H] SDV
G¶HDX GDQV OH WDPERXU
GXUDQW OH ODYDJH
/H OLQJH SUpVHQWH GHV
UpVLGXV GH OHVVLYH
/H OLQJH SUpVHQWH
GHV WDFKHV JULVHV
9RLU OH FKDSLWUH VXU O¶LQVWDOODWLRQ GH YRWUH PDFKLQH
ÉVENTUELLE
CAUSE
9RWUH HDX HVW SHXW
rWUH WURS GXUH WURS
FDOFDLUH
/H OLQJH HVW PDO UpSDUWL
GDQV OH WDPERXU
/¶H[WUpPLWp GX WX\DX GH
YLGDQJH HVW WURS EDVVH
SDU UDSSRUW DX ODYH
OLQJH
&H Q¶HVW SDV XQH
SDQQH /¶HDX VH WURXYH
GDQV OD SDUWLH LQIp
ULHXUH GX WDPERXU
/HV UpVLGXV GH FHU
WDLQV GpWHUJHQWV QRQ
GLVVRXV GDQV O¶HDX
SHXYHQW DGKpUHU DX
OLQJH HW IRUPHU GHV
WDFKHV EODQFKHV
&HV WDFKHV SHX
YHQW rWUH GXHV j GH
O¶KXLOH GH OD FUqPH
RX GH OD SRPPDGH
DÉPANNAGE
$MXVWH] OD TXDQWLWp GH
OHVVLYH HQ IRQFWLRQ GHV
LQVWUXFWLRQV GX SURGXF
WHXU GH OHVVLYH
5pSDUWLVVH]
FRUUHFWHPHQW OH OLQJH
GDQV OH WDPERXU
3ODFH] OH WX\DX GH
YLGDQJH j XQH KDXWHXU
DSSURSULpH
3RVLWLRQQHU OH VpOHFWHXU
GH SURJUDPPH VXU ³5LQ
oDJH´ HW GpPDUUH] XQ ULQ
oDJH VXSSOpPHQWDLUH RX
pOLPLQH] OHV WDFKHV DSUqV
VpFKDJH j O¶DLGH G¶XQH
EURVVH 0HWWH] PRLQV GH
OHVVLYH OD SURFKDLQH IRLV
/RUV GX SURFKDLQ ODY
DJH XWLOLVH] OD TXDQWLWp
PD[LPDOH GH OHVVLYH
PHQWLRQQpH SDU OH IDEUL
FDQW GH GpWHUJHQW
65