NOTE: You may also run into the following situations:
Camera Status
Voice Prompt
Camera cannot
"SIM card cannot be
recognize
recognized"
this SIM card.
"The SIM card is locked
Your SIM card has a
with a PIN Please
disable it"
"Not registered on
network. Please
Camera fails to
activate
register to the
your SIM cardand
operator network.
check
the signal strength"
Camera fails to
"Network connection
connect
failed"
to the server.
"Data call failed. Please
The SIM card has run
confirm your cellular
out of data or APN
data plan is available
settings
or import
are not correct.
the APN settings"
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Solutions
1. Check if the SIM card is facing
the reverse direction.
2. Check if the SIM card is not
fully inserted and insert it again.
Put the SIM card into your mobile
PIN.
phone and disable the PIN.
1. Check whether your card is
activated or not. If not,
please call your operator
to activate the SIM card.
2. The signal is weak at the
current position.
Please move the camera
to a location with better signal.
3. Check if you are using the
correct version of the camera.
The camera will be in Standby
mode and reconnect later.
1. Please check whether the
data plan for the SIM card
is still available.
2. Import the correct APN
settings to the camera.
Set up the Camera on Phone
Step 1 Scan to download the Reolink App from the App Store or Google
Play store.
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