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If the TV is not connected via HDMI TO TV
(ARC).
; Check whether the HDMI cable is correctly
connected to the ARC terminal.
(See page 21.)
; Connection may not be possible due to the
connected external device (set-top box,
game machine, etc.). Directly connect the
Soundbar.
; HDMI-CEC may not be activated on the TV.
Turn on the CEC on the TV menu. (Samsung
TV: Home (
) → Menu → Settings (
All Settings (
) → Connection → External
Device Manager → Anynet+ (HDMI-CEC)
ON)
There is no sound in when connecting to the
TV in HDMI TO TV (ARC) mode.
; Your device is unable to play the input
signal. Change the TV's audio output to
PCM or Dolby Digital.
(For a Samsung TV: Home (
Settings (
) → All Settings (
→ Expert Settings → Digital Output Audio
Format)
Soundbar does not connect via Bluetooth.
; When connecting a new device, switch to
; If the Soundbar is connected to another
; Reconnect it after removing the Bluetooth
) →
; The automatic TV connection may be
) → Menu →
; Remove and reconnect the power plug,
) → Sound
; Reset the product and try again.
Sound drops out when connected via
Bluetooth.
; If your device that is connected via
; If a part of your body is in contact with the
ENG - 38
"BT PAIRING" for connection. (Press the
PAIR button on the remote control or
press the
(Source) button on the top of
the soundbar for at least 5 seconds.)
device, disconnect that device first to
switch the device.
speaker list on the device to connect.
(Samsung TV: Home (
Settings (
) → All Settings (
→ Sound Output → Bluetooth Speaker List)
disabled. While the Soundbar is in "BT
READY", press and hold the Left button on
the Soundbar remote control for 5 seconds
to select ON-TV CONNECT. If you see
OFF-TV CONNECT, press and hold Left
button again for 5 seconds to switch the
selection.
then try again.
(See page 35.)
Bluetooth moves too far away from the
Soundbar, it may cause the sound to drop
out. Move the device closer to the
Soundbar.
Bluetooth transceiver or the product is
installed on metal furniture, sound may
drop out. Check the installation
environment and conditions for use.
) → Menu →
) → Sound
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