Ella's Bubbles ELLA Capri Manuel Du Propriétaire page 28

Ella Acrylic Walk In Bath Warranty Information
This limited lifetime warranty is extended to the first purchaser to be free from defects in workmanship and material under normal use and conditions
from the date of the original purchase. This warranty is nontransferable and applies only to the original owner and to the original installation place –
address only and does not extend to products previously used as display models or products that have been modified or repaired by anyone else but
Ella's Bubbles. The warranty is void if the ownership or original installation location is changed (tub is relocated). This warranty relates to all fittings
and components included with the tub from the manufacturer. The bathtub shell, frame, door seal, and finish are covered by limited lifetime
warranty. The door is covered by a limited lifetime warranty under normal use and conditions. All supporting equipment, motors, pumps, fixtures,
electronic controls, faucet, waste, overflow, and all plated finishes, are covered by a limited five (5) year warranty. This warranty is nontransferable
and applies only to the original owner. The finish warranty does not apply to fading, cracking, delaminating or blistering due to excessive wear, sun
fading or scouring due to cleaning. This warranty shall not apply to any failure resulting from negligence, abuse, misuse, misapplication, alteration, or
modification or improper maintenance. The door warranty is valid only if the alignment of the door is not changed by applying pressure or user's
weight hold user's weight to the door or by wrong installation. The door is designed to hold its own weight and not designed to hold user's weight.
Should service be required for any reason of any defect or malfunction of the product during the first five years, Ella's Bubbles will ship the part to the
original customer's address without charge (subject to verification of the defect or malfunction). Ella's Bubbles will not be liable for any incidental
expenses or material charges in connection with removal or replacement of the product or parts. Delivery time is based on parts availability and
location. Normally parts are sent out immediately. Emailed or mailed photos of defective product and description of the problem is required.
defective product and description of the problem is required.
The Manufacturer will not be responsible for any water damage to structures or property for any reason including but not limited to manufacturer
defect or improper installation. Manufacturer will assume no responsibility for the loss of the system, inconvenience due to loss, damage to real or
personal property or any other consequential damage. Manufacturer will not be liable for any incidental expenses or material charges in connection
with removal or replacement of the purchased part or any part or parts of the system. This warranty shall not apply to any type of failure resulting
from negligence, abuse, misuse, misapplication, improper installation, alteration or modification, chemical corrosion or improper maintenance. There
will be a charge for replacement parts or replacement of the entire electrical unit of the defective unit is returned for any of the reasons listed above.
Ella's Bubbles reserves the sole authority to make any type of warranties or representations concerning its products and will not be responsible for
any warranties or representations made by any outside source including dealers, retailers, distributors or contractors. Ella's Bubbles does not
warrant the installation of any of our products. Items include: all plumbing or electrical related connections, improper or negligent installation of the
product. Alteration made of, or alterations or modifications made to the system, may cause the product or the system to malfunction. Such problems
are not covered by warranty.
TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE HEREBY DISCLAIMED.
Ella's Bubbles and seller hereby disclaim any liability for special, incidental, or consequential damages. Some states/provinces do not allow
limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations
and exclusions may not apply to you. This warranty gives you specific legal rights. You may have other rights, which vary from state/province to state/
province.
Disclaimer: Limited lifetime parts warranty does not apply to thermostatic control valve (TCV).
TCV warranty is (1) year limited warranty which does not cover cartridge malfunction due to contaminated water with calcium, iron or other found
heavy particles in the water resulting in cartridge getting stuck and TCV not operating properly. The TCV must be protected with filter or mesh in
the water lines which must be cleaned periodically. Ella's Bubbles offers cleaning service for the cartridges for a nominal fee: labor + shipping. The
cartridge cleaning is done at Ella's Bubbles facility, or it can be done by the contractor hired by customer. The removal and cleaning of TCV should
only be performed by a licensed and insured contractor or plumber following online instructions. Non-Ella brand faucets are not covered under this
warranty. Please refer to their own original manufacturer's warranty.
All mailing notification must be sent via certified mail to:
Ella's Bubbles, LLC.
2101 S. Carpenter Street Chicago, IL 60608
Email: info@ellasbubbles.com
Page 26 of 28 TOLL FREE: 800-480-6850