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Service Access and Door Seal
It is the responsibility of the installer or owner to provide access for service required, per code. Ella is
not responsible for any costs related to obtaining access for repair. The owner shall assume
responsibility for such costs, and if appropriate, must seek recovery from the installer.
Do not insulate around the tub equipment. The tub, frame and all parts have been engineered to
provide the proper ventilation. Any obstructions may cause the pumps or other electrical
components to overheat.
Door Seal
Please keep in mind that the door has been closed for an extended period of time throughout
shipping and the bathtub has been stored in various temperatures. It is possible for the silicone seal
to stick to the frame when stored for extended periods of time. When the bathtub is received, the
door seal should be checked for deformations from shipping and re-formed and adjusted where
necessary. To restore the door seal, the seal must be released and allowed to relax with the door
open. This is done by squeezing the seal with your finger tips and pulling it away from the door frame
to regain its flexibility and original form. It is recommended that the door be kept open when not in
use to increase the lifetime of the door seal and maintain its flexibility.
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6/15/23
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