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You can solve many common ice maker problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve the problem before calling the servicer.
Problem
The compressor works
abnormally with a buzzing
Noise.
Add Water indicator
Light is on.
Ice full indicator light is on.
Indicator lights are off.
The ice made is too large
and with pieces sticking
together.
Conditions for ice making
cycle are right but no ice is
made.
Ice Full (RED) and Add
Water (RED) indicator
lights are on.
We are proud of our customer service organization and the network of professional service
technicians that provide service on your Avanti ice maker. With the purchase of your Avanti ice
maker, you can be confident that if you ever need additional information or assistance, the Avanti
Products Customer Service team will be here for you. Just call us toll-free.
Product information
800-323-5029
Part orders
800-220-5570
In-home repair service
800-220-5570
PROBLEMS WITH YOUR ICE MAKER?
TROUBLESHOOTING GUIDE
Possible Cause
The voltage is lower than
recommended.
There is not enough water in
the reservoir.
Ice storage cabinet is full to
the top.
Blown fuse/ no power/blown
breaker
The water temperature in the
storage tray or ambient is too
low.
Refrigerant leaks/ sealed
system is blocked.
Possible cooling system issue.
Service For Your Ice Maker
Avanti Products Customer Services
Suggested Solutions
Stop the ice maker and do not restart
until the voltage is normal.
Press the ON/OFF button, fill with water,
and press the power button again to
restart.
Remove some of the ice.
Replace fuse / turn power on.
Stop the machine and reset the ice
making cycle. Restart the machine after
turning it off.
Contact customer service.
Press the ON/OFF button and unplug
the unit to allow the system to reset.
Wait approximately 10 minutes before
connecting the unit and restarting the
ice making process.
If the problem persists, contact
customer service.
Whatever your questions are about our products,
help is available.
You may order parts and accessories that will be
delivered directly to your home, by personal
check, money order, master card, or visa.
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your ice maker inside and out.
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