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Warranty
Ataller warrants all products to be of the highest quality in material, craftsmanship, and
service, effective from the date of purchase to the end of the 2-year warranty period.
Customer Support
Email: service@ataller.com
https://www.ataller.com
*Please have your invoice and order ID ready before contacting Customer Support.
FAQ
1. Can't APP connect with smart kitchen scale?
Please check whether your device Bluetooth is on. Please keep the device within 10 meters of
the smart kitchen scale.
2. Some food can't be reached in Food bank?
Food bank with 7000 + foods list details，
Food data analysis from USDA (United States Department of Agriculture) We also continue to
add and update more food data.
3. Can't APP data be shared with Apple Health and Fitbit?
SmartApple has not opened this function for the consideration of user privacy protection. In
the future, we will upgrade and update this function under the premise of ensuring user
privacy security.
You can try to share your data with the "AiFresh" Smart APP. Our smart kitchen scale also
supports third-party AiFresh Smart APP. You can search for "AiFresh" in Apple Store or
Android Google Play and download it and install it to your device.
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