Segway CUBE-1000 Manuel D'utilisation page 22

Troubleshooting
9
Error code Possible causes
E01
Battery over temperature protection
E02
Battery low temperature protection
E03
Battery undervoltage protection
Battery communication error 1
E04
Battery communication error 2
E05
Over temperature protection during
E06
charging
Over temperature protection during
E07
discharging
E08 Solar charging abnormality
E09 AC Input error
E10 Car output overload or short-circuit
E11 USB output overload or short-circuit
AC output overload protection
E12
E13 AC output short-circuit protection
Inverter malfunction
E14
E15 Battery malfunction
E16 Internal wires malfunction
* For the error code from E09 to E16, if the error code still exists after operating with the above methods, please contact
the after-sales service for support.
Solution
Please cool down the battery
Please make the battery back to the normal temperature.
Please charge immediately!
1. Turn off the power station and check if the battery pack is
connected properly.
2. Restart the power station.
Note: if the error code still exists after operating with the above
methods, the battery pack might have been damaged.
1. Please cool down the power station.
2. Check the fan and cooling vents, and apply heat
dissipation for the power station.
1. Check the solar panel type (80V/20A). If matched, the
hardware circuit of the solar panel might have been
damaged, please contact the after-sales service for support.
2. If not, please disconnect the solar panel.
AC Input abnormality caused by unstable power grid,
please disconnect the AC charging cable.
Disconnect the loads. Turn off the DC output after 5
seconds and try again later.
Disconnect the USB devices.
Disconnect the loads. Turn off the AC output after 5 seconds
and try again later.
Disconnect the AC devices. Turn off the AC output after 5
seconds and try again later.
Keep the power station stand still and restart it.
Disconnect all the input/output devices and restart the
power station.
EN
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