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Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance
is not functioning correctly,you can carry out some easy checks before calling for
service, please see below.
Warning! Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below,contact a qualified electrician,authorized service
engineer or the shop where you purchased the product.
Problem:
Appliance is not
working correctly
Odours from the
compartments
Noise from the
appliance
The motor runs
continuously
Possible cause & Solution
Check whether the power cord is plugged into the
power outlet properly.
Check the fuse or circuit of your power supply,
replace if necessary.
The ambient temperature is too low. Try setting
the chamber temperature to a colder level to solve
this problem.
It is normal that the freezer is not operating during
the automatic defrost cycle, or for a short time
after the appliance is switched on to protect the
compressor.
The interior may need to be cleaned.
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in
the freezer compartment or other compartments.
Gurgling sound similar to water boiling.
Popping noise during automatic defrosting.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below
and may need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers knocking against each other.
It is normal to frequently hear the sound of the
motor, it will need to run more during following
circumstances:
Temperature setting is set colder than necessary.
Large quantity of warm food has recently been
stored within the appliance.
The temperature outside the appliance is too high.
Doors are kept open too long or too often.
After your installing the appliance or it has been
switched off for a long time.
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