Jensen 1920LP Manuel De L'utilisateur page 14

TIPS AND TROUBLESHOOTING
If the Fireplace Will Not Ignite
If the igniter system is working correctly, you should hear a clicking
sound while the igniter button is being pushed and you should see a
spark inside the igniter housing. If you do not see the spark or hear
a clicking sound, please check the following:
1. Make sure the battery is not dead and that it is installed correctly,
with the positive (+) side facing out.
2. If you still do not hear a clicking sound or see a spark in the igniter
box, look under the fireplace and make sure that the electrode
wire is correctly inserted into the back of the electronic igniter box.
While inspecting the electrode wire, make sure that it is not cut or
broken in any place. If the wire has been damaged contact Real Flame
Customer Service at 1-800-654-1704 for a replacement.
If the Fireplace Will Not Stay Lit
If the fireplace lights, but will not stay lit, or remains lit only for a brief time, please check the following:
1. Make sure that the igniter housing is unobstructed. Clear away any filler material or debris on the
housing and make sure there is nothing between the igniter housing and the closeset nozzle.
Leave opening between
nozzle and igniter housing
Burner Nozzle
Igniter Housing
14
Thermocouple
Make sure flame from the
pilot is contacting this.
Igniter Pin
You should see this
spark when pushing
the igniter button.
Igniter housing removed for visibility
-
+
Back of
Electronic
Igniter Box
Electrode
Wire
Thermocouple
Igniter Pin