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Hands Free Operation Trouble Shooting Guide
2.
An object is detected and the red light is on but there is no water flow.
• Check all water connections.
• Check the electronic connections on control box under sink.
• Check the filter on the solenoid valve and clean as necessary.
• Check the spout nozzle and clean as necessary.
3.
There is no object within detection range, the red light is on but the water flows continuously.
• Check to see whether the manual valve handle is open.
• Check all water connections.
• Check the solenoid valve electronic connections.
4.
There is no object within the detection range but the red light is continuously on.
• After first turning the unit on it will go into programming mode automatically for a few seconds. The light will turn off automatically
after a few seconds.
• The unit is sensing a stationary object in front of the lens. This object may not be obvious to the user. The unit will reprogram itself
and the light will turn off after a few seconds.
• If the light stays on indefinitely, the electronic module may be faulty.
5.
The solenoid valve appears to be functioning incorrectly.
• Check all water connections.
• Check solenoid valve electronic connections.
• When placing a hand in front of the sensor, check whether there is an audible "click" from the solenoid valve.
• Check the filter on the solenoid valve and clean as necessary.
• Change the solenoid valve.
6.
The water flow is too low.
• Check to make sure that the hot/cold inlet valves are fully open.
• Check the filter on the solenoid valve and clean as necessary.
• Check the spout nozzle and clean as necessary.
7.
The mixed water does not have the desired temperature.
• Turn the handle on the water mixer to change temperature – more towards the red or blue range if the mixed water temperature is
too cold or too hot.
• Check hot and cold water hoses for proper connection.
8.
Hands free activated water run time.
• See installation instructions.
Warranty + Support
Danze faucets are covered by a manufacturer's "limited lifetime" warranty for manufacturing defects.
Tech Support
Toll Free Service Line
US : 1-888-328-2383
Canada : 1-800-487-8372
Website : www.danze.com
© 2009 Danze, Inc. All rights reserved.
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