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5. Trouble shooting
5.1 You may try to solve the following simple problems by yourself. If they
cannot be solved, please contact the after-sales department.
Failed
operation
Odor
Long-time
operation of
the compressor
Light fails to
get lit
Doors cannot
be properly
closed
Loud noise
Door seal fails
to be tight
Water pan
overflows
Hot housing
Surface
condensation
Abnormal noise
Check whether the appliance is connected to power or
whether the plug is in well contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits
have tripped.
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long operation of the refrigerator is normal in summer when
the ambient temperature is high.
It is not suggestible having too much food in the appliance at
the same time.
Food shall get cool before being put into appliance.
The doors are opened too frequently.
Check whether the refrigerator is connected to power supply
and whether the illuminating light is damaged.
Have the light replaced by a specialist.
The door is stuck by food packages.
Too much food is placed.
The refrigerator is tilted.
Check whether the floor is level and whether the refrigerator
is placed stably.
Check whether accessories are placed at proper locations.
Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration (or blow it
with an electrical drier or use a hot towel for heating)
There is too much food in the chamber or food stored
contains too much water, resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to
entry of air and increased water due to defrosting.
Heat dissipation of the built-in condenser via the housing,
which is normal. When housing becomes hot due to high
ambient temperature, storage too much food or shotdown
of the compressor is shut down, provide sound ventilation to
facilitate heat dissipation.
Condensation on the exterior surface and door seals of the
refrigerator is normal when the ambient humidity is too high.
Just wipe the condensate with a clean towel.
Buzz: The compressor may produce buzzes during operation,
and the buzzes are loud particularly upon start or stop. This is
normal.
Creak: Refrigerant flowing inside of the appliance may
produce creak, which is normal.
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