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TROUBLESHOOTING
Please make these simple checks before calling service. These tips may save you time and money
since charges for receiver installation and adjustments of customer controls are not covered under
your warranty.
Symptoms
"Ghost" or double image
No power
No picture
Good picture but no sound
Good sound but poor color
Poor picture
Snowy picture and noise
Horizontal dotted line
Television not responding
to remote control
Pixels (dots) that are
always dark or always lit
Items to Check and Actions to Follow
· This may be caused by obstruction to the antenna due to high rise
buildings or hills. Using a highly directional antenna may improve
the picture.
· Check if the TV's AC power cord is plugged into the outlet.
· Unplug the TV, wait for 60 seconds. Then reinsert plug into the
outlet and turn on the TV again.
· Check antenna connections at the rear of the TV to see if it is
properly connected to the TV.
· Possible broadcast station trouble. Try another channel.
· Adjust the contrast and brightness settings.
· Check the Closed Captions control. Some TEXT modes could
block the screen.
· Increase the volume level by pressing the VOL+ button on the
remote control or on the TV side control panel.
· Press the MUTE button on the remote control to ensure mute is
off.
· Adjust the contrast, color and brightness settings.
· Poor picture quality may occur when an activated S-VHS camera
or camcorder is connected to your TV and other peripherals at the
same time. Switch off one of the peripherals.
· Check the antenna connection.
· This may be caused by electrical interference (e.g. hair dryer,
nearby neon lights, etc.) Turn off the equipment.
· Check whether the batteries are working. Replace if necessary.
· Clean the remote control sensor lens on the TV.
· You can still use the buttons on the side of your TV.
· Your TV is precision-manufactured using an extremely high
level of technology. However, sometimes pixels may not display
correctly. These types of occurrences are inherent to this type of
product and do not constitute a defective product.
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