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Q2. What can I do if I cannot access the Internet?
•
Check if the Internet is working properly by connecting a computer directly to the modem via an Ethernet. If it is
not, contact your Internet Service Provider.
•
Open a web browser, enter
•
Reboot your router and try again.
•
For cable modem users, reboot the modem first. If the problem still exists, log into the Web Management page
of the router to clone MAC address.
Q3. How do I restore the router to its factory default settings?
•
With the router powered on, press and hold the Reset button on the router until all the LEDs turn on momentarily.
•
Log in to the web management page of the router to restore the router to factory settings.
Q4. What can I do if I forgot my web management password?
•
Refer to FAQ >Q3 to reset the router, and then create a password for future login attempts, or use
both username and password for some routers.
Q5. What can I do if I forgot my wireless network password?
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If you have not changed the default Wireless Password, it can be found on the product label of the router.
•
Log in to the web management page of the router to retrieve or reset your wireless password.
Note: To learn more about the router, please go to the website http://www.tp-link.com to download the user guide of your
router.
or
http://tplinkwifi.net
http://192.168.0.1
and run the Quick Setup again.
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