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Troubleshooting
Problem
Burner will not light using ignitor
Burner will not light with match
Sudden drop in gas flow or reduced flame height
Irregular flame pattern, flame does not run the full length
of burner.
Flame is yellow or orange.
Flame blow out
Flare-up
Persistent grease fire.
Flashback (fire in burner tube(s))
Inside of lid is peeling-like paint peeling
Possible Cause
Wires or electrode covered with cooking residue.
Electrode and burners are wet.
Electrode cracked or broken - sparks at crack.
Wire loose or disconnected.
Wire is shorting (sparking) between ignitor and electrode.
Bad ignitor.
No gas flow.
Coupling nut and regulator not fully connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest in venturi.
Burner ports clogged or blocked.
Out of gas.
Excess flow safety device may have been activated.
Burner ports are clogged or blocked.
New burner may have residual manufacturing oils.
Spider webs or insect nest in venturi
Food residue, grease or seasoning salt on burner.
Poor alignment of valve to burner venturi.
High or gusting winds
Low on LP Gas
Excess flow valve tripped
Grease buildup.
Excess fat in meat.
Excessive cooking temperature.
Grease trapped by food buildup around burner system
Burner and/or burner tubes are blocked
The lid is stainless steel, not paint.
Prevention/Cure
Clean wire and/or electrode with rubbing alcohol.
Wipe dry with cloth.
Replace electrode.
Reconnect wire or replace electrode/wire assembly
Replace ignitor wire/electrode assembly
Replace ignitor
Check if LP cylinder is empty. If LP cylinder is not empty, refer
to "Sudden drop in gas flow (reduced flame height). If empty,
replace or refill.
Turning the coupling nut about one-half to three quarters
additional turn until solid stop. Tighten by hand only-do not use
tools.
Clear burner tubes. Check for bent or kinked hose.
Reengage burner and valve.
Clean venturi.
Clean burner ports.
Check for gas in the LP cylinder
Turn off knobs, wait 30 seconds and light grill. If flames are still
too low Reset the excessive flow safety device by turning off
knobs and LP cylinder valve. Disconnect regulator. Turn burner
control knobs to HIGH. Wait 1 minute. Turn burner control knobs
off. Reconnect regulator and leak check connections. Turn LP
cylinder valve on slowly, wait 30 seconds and then light grill.
Clean burner ports.
Burn grill for 15 minutes with the lid closed
Clean venturi.
Clean burner.
Assure burner venturi is properly engaged with valve
Turn front of grill to face wind or increase flame height to HIGH
setting
Replace or refill LP cylinder
Refer to "Sudden drop in gas flow"
Clean grill.
Trim fat from meat before grilling.
Adjust (lower) temperature accordingly.
Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in
closed position and let fire burn out. After grill cools, remove
and clean all parts.
Clean burner and/or burner tubes
Baked on grease buildup has turned to carbon and is flaking
off. Clean thoroughly.
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