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Before Returning the Device under Warranty
The customer should first consult the Frequently Asked Questions (FAQ) on the
www.support-gps.com website to see if there is already a solution to the problem.
The customer should save all of their data and erase any information from the
device that may be considered to be confidential, personal, or relating to
intellectual property. The manufacturer is not responsible for damage or loss of
any software or data saved on a device that is sent to customer service for repair.
Restrictions
The manufacturer accepts no responsibility if, upon receipt of the product for
repair, texts and examinations of the device reveal that the alleged defect or
malfunction does not exist or that it was caused by the customer or a third party,
particularly in the following situations: breakage, misuse, negligence, improper
maintenance, unauthorized attempts to open, repair, or modify the product,
incorrect installation or use of software added by the user, a virus, or any cause
unrelated to its originally intended use, an accident, fire, lightning, short circuits,
power outage, or any other incident, exposure to moisture, or exposure to
excessive temperatures.
The warranty does not apply if:
1. The device has been tampered with or repairs have been made by
unauthorized personnel.
2. The device's serial number has been modified or removed.
3. The warranty seal has been altered or damaged or if the warranty has expired.
JRV4.0
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