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PROBLEM
Areas of
discoloration on the
cooktop
The surface unit
frequently cycles on
and off.
The oven will not
turn on.
The appliance will
not turn on.
The oven light will
not turn on.
Oven smokes
excessively during
broiling.
Food does not bake
or roast properly.
55_ Troubleshooting
NE595R0ABSR_AC_DG68-00425A-05_EN.indd 55
All manuals and user guides at all-guidesbox.com
POSSIBLE CAUSE
Food spillover was not cleaned.
The surface is hot and the model
features a light-colored cooktop.
This is normal.
The range is not completely
plugged into the electrical outlet.
A fuse in your home may be blown
or the circuit breaker tripped.
The oven controls have been set
improperly.
The oven is too hot.
The appliance is not completely
plugged into the electrical outlet or
a fuse in your home may be blown
or the circuit breaker tripped.
Incomplete service wiring.
Power outage.
The light bulb is loose or defective. • Tighten or replace the bulb.
The switch operating light is
broken.
The control has not been set
properly.
The meat has been placed too
close to the element.
The meat has not been properly
prepared.
Grease has built up on oven
surfaces.
The oven controls have not been
set correctly.
The oven rack has been positioned
incorrectly or is not level.
Incorrect cookware or cookware of
improper size being used.
The oven sensor needs to be
adjusted.
SOLUTION
• Refer to the section on care and cleaning
of the glass cooktop on page 54.
• This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
• The element will cycle on and off to
maintain the heat setting.
• Make sure the electrical plug is inserted
into a live, properly grounded outlet.
• Replace the fuse or reset the circuit
breaker.
• See the chapter on operating the oven.
• Allow the oven to cool.
• Make sure the power cord is plugged into
a live, properly grounded outlet. Check the
fuse and circuit breakers.
• Call for service.
• Check to see if the house lights will turn
on. If required, call your local electric
company for service.
• Call for service.
• Refer to the section on setting oven
controls.
• Make sure the oven door is opened to the
broil stop position.
• Reposition the rack to provide proper
clearance between the meat and the
element. Preheat the broil element for
searing.
• Remove the excess fat from the meat. Cut
away fatty edges that may curl, leaving the
lean intact.
• Regular cleaning is necessary when
broiling frequently.
• See the chapter on operating the oven.
• See the section on using the oven racks
on page 52.
• See the section on adjusting the
thermostat on page 46.
2015-02-27
4:37:21
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