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Standard Limited Product Warranty
RISCO Ltd., its subsidiaries and affiliates ("RISCO") guarantee RISCO's hardware products to be free from defects
in materials and workmanship when used and stored under normal conditions and in accordance with the
instructions for use supplied by RISCO, for a period of (i) 24 months from the date of connection to the RISCO
Cloud (for cloud connected products) or (ii) 24 months from production (for other products which are non-cloud
connected), as the case may be (each, the "Product Warranty Period" respectively).
Contact with customers only. This Product Warranty is solely for the benefit of the customer who purchased the
product directly from RISCO, or from any authorized distributor of RISCO. Nothing in this Warranty obligates
RISCO to accept product returns directly from end users that purchased the products for their own use from
RISCO's customer or from any installer of RISCO, or otherwise provide warranty or other services to any such end
user. RISCO customer shall handle all interactions with its end users in connection with the Warranty, inter alia
regarding the Warranty. RISCO's customer shall make no warranties, representations, guarantees or statements to
its customers or other third parties that suggest that RISCO has any warranty or service obligation to, or any
contractual privy with, any recipient of a product.
Return Material Authorization. In the event that a material defect in a product shall be discovered and reported
during the Product Warranty Period, RISCO shall, at its option, and at customer's expense, either: (i) accept return
of the defective Product and repair or have repaired the defective Product, or (ii) accept return of the defective
Product and provide a replacement product to the customer. The customer must obtain a Return Material
Authorization ("RMA") number from RISCO prior to returning any Product to RISCO. The returned product must
be accompanied with a detailed description of the defect discovered ("Defect Description") and must otherwise
follow RISCO's then-current RMA procedure in connection with any such return. If RISCO determines in its
reasonable discretion that any Product returned by customer conforms to the applicable warranty ("Non-Defective
Products"), RISCO will notify the customer of such determination and will return the applicable Product to
customer at customer's expense. In addition, RISCO may propose and assess customer a charge for testing and
examination of Non-Defective Products.
Entire Liability. The repair or replacement of products in accordance with this warranty shall be RISCO's entire
liability and customer's sole and exclusive remedy in case a material defect in a product shall be discovered and
reported as required herein. RISCO's obligation and the Warranty are contingent upon the full payment by
customer for such Product and upon a proven weekly testing and examination of the product functionality.
Limitations. The Product Warranty is the only warranty made by RISCO with respect to the Products. The warranty
is not transferable to any third party. To the maximum extent permitted by applicable law, the Product Warranty
does not apply and will be void if: (i) the conditions set forth above are not met (including, but not limited to, full
payment by customer for the product and a proven weekly testing and examination of the product functionality);
(ii) if the Products or any part or component thereof: (a) have been subjected to improper operation or installation;
(b) have been subject to neglect, abuse, willful damage, abnormal working conditions, failure to follow RISCO's
instructions (whether oral or in writing); (c) have been misused, altered, modified or repaired without RISCO's
written approval or combined with, or installed on products, or equipment of the customer or of any third party; (d)
have been damaged by any factor beyond RISCO's reasonable control such as, but not limited to, power failure,
electric power surges, or unsuitable third party components and the interaction of software therewith or (e) any
delay or other failure in performance of the product attributable to any means of communications, provided by any
third party service provider (including, but not limited to) GSM interruptions, lack of or internet outage and/or
telephony failure.
BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD
RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE THERETO,
IF ANY, IS THE BATTERY MANUFACTURER'S WARRANTY.
RISCO makes no other warranty, expressed or implied, and makes no warranty of merchantability or of fitness for
any particular purpose. For the sake of good order and avoidance of any doubt:
DISCLAIMER. EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY
DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES, GUARANTEES,
AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY
REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE AND LOSS OF DATA. WITHOUT LIMITING THE GENERALITY OF
THE FOREGOING, RISCO AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT: (I) THE
OPERATION OR USE OF THE PRODUCT WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii)
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