Error codes and trouble-shooting
Error codes:
Code
Meaning
E1
Faulty ambient air T° sensor (sensor or connection cable)
E2
Faulty defrosting sensor (sensor or connection cable)
E3
Faulty humidity sensor (sensor or connection cable)
EF
Faulty exhaust air T° sensor (sensor or connection cable)
Refrigerant T° sensor at the evaporator inlet is faulty (sensor or
EH
connection cable)
E4
HP safety mechanism tripped
E5
LP safety mechanism tripped
E7
Exhaust air thermal protection tripped
EE
Communication error
EC
Heating element thermal protection tripped
Troubleshooting:
Symptom
The dehumidifer will
not switch on
In heating mode, the
air is circulating but
the air temperature
at the inlet is the
same as the air
temperature at the
outlet
If the problem is not resolved, contact the Procopi agent
28/28
2017/05 - Indice de révision : D - Code : 33491
Probable cause
Circuit breaker(s) or fuse tripped
On/ Off button set to off
Loose electrical connection
T°C set point set to a temperature lower
than the ambient T°C
3 minute time delay
Bad contact
Safety measure triggered
Shuts down the machine
The machine continues to run
Shuts down the machine
Turns off the heating element
The machine continues to run
Stops the compressor
Stops the compressor
Turns off the heating element
Shuts down the machine
Turns off the heating element
Possible solution
Identify the reason for the fault, correct it
and reset the circuit breaker or replace the
fuse
Switch the machine on
Verify that the remote installed control pad
cable and the power cable are correctly
tightened
Modify the set point
Wait at least 5 minutes for the heating
element to reach temperature
Check that the heating element connections
are correctly tightened