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Troubleshooting Tips
PROBLEM
Water remaining
in reservoir.
Noise or steam at
the end of brew
cycle.
Coffee not
dispensing.
Water reservoir
fills too slowly.
Failed foil seal.
(cont.)
PROBABLE CAUSE/SOLUTION
• Added too much water. Remove single-
serve pack and replace brew basket. Repeat
brewing cycle.
• Reduce amount of water in reservoir.
• Brew a different type of single-serve pack.
• Piercing nozzle is clogged with coffee grounds.
Turn unit off; unplug. Allow unit to cool
completely. To remove any built-up coffee
grounds, insert end of bent paper clip into eye
of piercing nozzle.
• Unit hasn't cooled down. Allow 2 minutes
between brewing cycles.
• Try filling water reservoir before pushing down
brew basket handle to pierce single-serve
pack. Start brewing cycle.
• There is variability in the single-serve pack
manufacturing process which causes some
types of single-serve packs to be weaker
at the seams. Let cool 2 minutes between
brewing, use less water, or try a different
brand.
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