Background information
There are minerals such as calcium and magnesium natu-
rally present in most water supplies. High count of solids is
referred to as hard water.
Scale is the sediment boiled out of the water that eventu-
ally coats the internal brewing components of any coffee or
espresso machine.
Read instruction on the
descaling packet.
16
Descaling at least every 3 - 4 months, depending on
EN
water hardness in your region
Do not put descaler
directly
on the
machine.
Order descaling packet over the phone or the internet.
If dispensing is slower than
usual, or if beverage is
cooler than usual, descale.
Descaling is critical to the long life of the product. In areas
with known high mineral content it's important to descale
about once per month. Otherwise every 3-4 months is
adequate.
Do not use
vinegar.
User manual
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EN
User manual
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Mode d'emploi
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FR
Mode d'emploi
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FR
Service après-vente:
EN
Consumer services:
# 1-888-809-9267
# 1-888-809-9267
Monday - Friday
Du lundi au vendredi,
9 am to 6 pm, Eastern time
de 9 h à 18 h, heure de l'Est
Do not interrupt cycle.