Twin-Star 20IF100GRA-C202 Manuel D'instruction page 8

BASIC WARRANTY
Twin-Star International, Inc. (hereinafter referred to
collectively as the ("Company") warrants that your
new Twin-Star Heater is free from manufacturing and
material defects for a period of one year from date
of purchase, subject to the following conditions and
limitations.
1. This heater must be installed and operated at all
times in accordance with the installation and
operating instructions furnished with the product.
Any unauthorized repair, alteration, willful abuse,
accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to
the original owner, provided that the purchase was
made through an authorized supplier of the company.
3. The warranty is limited to the repair or replacement
of part(s) found to be defective in material or
workmanship, provided that such part(s) have been
subjected to normal conditions of use and service,
after said defect is confirmed by the Company's
inspection.
4. The Company may, at its discretion, fully discharge
all obligations with respect to this warranty by
refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation,
or other related costs/expenses arising from defective
part(s), repair, replacement, or otherwise of same,
will not be covered by this warranty, nor shall the
Company assume responsibility for same.
For Customer Service:
E-mail: parts@twinstarhome.com
800-318-9373
In English Call:
800-318-9374
In French Call:
800-318-9373
In Spanish Call:
1 YEAR LIMITED WARRANTY
Twin-Star ™ Heater Models
6. The owner/user assumes all other risks, if any,
including the risk of any direct, indirect or
consequential loss or damage arising out of the
use, or inability to use the product, except as
provided by law.
7. All other warranties – expressed of implied –
with respect to the product, its components and
accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
8. The Company neither assumes, nor authorizes any
third party to assume, on its behalf, any other
liabilities with respect to the sale of the Twin-Star
product.
9. The warranties as outlined within this document
do not apply to non Twin-Star accessories used in
conjunction with the installation of this product.
10. This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
This warranty is void if:
a. The heater is subjected to prolonged periods of
dampness or condensation.
b. Any unauthorized alteration, willful abuse,
accident, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the company, at parts@twinstarhome.com,
or call 800-318-9373 in English, 800-318-9374 in
French, 800-318-9373 in Spanish.Make sure you have
your warranty, your sales receipt, location of purchase
and the model/serialnumber of your Twin-Star products.
For update and revisions to this manual
please see our website
www.twinstarhome.com/instructions
E-7
Twin-Star International, Inc.
Delray Beach, FL 33445
Made in China
Printed in China
© 2011, Twin-Star International, Inc.
U.S.A.