BEFORE REQUESTING A SERVICE...
Problem solving. Save time and money!
Check the tables on the following pages and you may not need to call for technical support!
Problem
Possible Causes
Refrigerator in defrost cycle.
Temperature control(s) in
position (0 off)
The refrigerator does
The refrigerator is switched off.
not work
Fuse blown/circuit breaker
broken.
Refrigerator is in sample mode.
Vibrations or shaking
The rollers require
(a slight vibration is
adjustment.
normal)
The engine runs for
long periods or starts
and stops with
Frequency (Modern
refrigerators with
more storage space
and a larger operat-
ing freezer-more
operation time. Those
are started-can and
stop often to
maintain uniform
temperatures)
The temperature control was
Refrigerator or freezer
not set cold enough.
compartment
Hot weather or frequent door
Freezer too hot
openings.
The door was left open.
Frost or ice crystals on
frozen food (frosting
The door was left open.
inside the package is
normal)
The divider between
The automatic energy saving
the refrigerator and
system circulates a warm
liquid through the front of the
freezer compartment
freezer.
feels warm
The bucket needs to be
cleaned.
Ice cubes have a bad
Foods transmitting odor/flavor
smell/taste
to the ice cubes.
The inside of the refrigerator
needs cleaning.
22
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This is normal when the
refrigerator has just been
installed in your home.
It occurs when there are
large amounts of food in the
refrigerator.
The door was left open.
Hot weather or frequent
door openings.
Temperature controls set at
the coldest point.
What to do?
• Wait 30 minutes for defrosting to complete.
• Move the temperature controls to a temperature setting.
• Push the plug fully into the socket.
• Change the fuse or reset the switch.
• Unplug the refrigerator and plug it in again.
• See Rollers.
• Wait 24 hours for the refrigerator to cool completely.
• This is normal.
• Check to see if a package is holding the door open.
• This is normal.
• See Controls.
• See The Controls.
• Set the temperature control one step cooler. See Controls.
• Check for a package that keeps the door open.
• Check for a package that holds the door open.
• This helps to prevent condensation on the outside.
• Empty and clean the container. Discard the old cubes.
• Wrap the food well.
• See Care and Cleaning.