TROUBESHOOTING
If you have followed the instructions and are having difficulty operating the unit, locate the
PROBLEM in the left column below. Check the corresponding POSSIBLE CAUSE AND SOLUTION
column to locate and fix the problem.
PROBLEM
Noise on speaker output
when microphone is
connected and turn on BB10
Bluetooth cannot connect to
BB10
Intermittent Bluetooth
music streaming
No sound on selected
source
All manuals and user guides at all-guides.com
POSSIBLE CAUSE AND SOLUTION
Make sure your microphone or microphone cable is in good
condition, grounded and shielded. Internal gain of voice
processing could cause vibration from poor ground noise.
Make sure no other device from your friend or family is
connected to BB10. When BB10M Bluetooth is
connected, press BLUETOOTH button would stay ON. So
make sure BB10M indicating Bluetooth is ready to
connect. Also make sure your smartphone / tablet is
located close to BB10 less than 2 meters when pairing.
Hold the BLUETOOTH button to reconnect again
The wireless Bluetooth distance of BB10 is about 7-l0
meter in open area. Below conditions could block you
Bluetooth signal and please ensure you would get rid of
those:
Metal protection on case for your phone/tablet
Metal or wall is blocking in between your phone / tablet
and BB10
Another Bluetooth device is working close to BB10
Ensure that the BB10M is powered ON
Check the master volume on the BB10
Check the volume level on paired Bluetooth device
Remove the power adapter and reconnect again.
E8