Publicité
Les langues disponibles
Les langues disponibles
EN
Attention
Please shut down and cut off the power plug before replacing the filter.
6. Troubleshooting
This chapter lists the common problems that may be encountered when
using this product.
If you are unable to solve the problem according to the information
below, please contact the customer service center.
State
The machine can't be
started
Fan not working
Poor purification
performance or no
optimal purification
capacity
Possible causes
●
The power plug is not
in place
●
The power plug or
wire is damaged
●
The machine is not on
●
The motor is damaged
●
Motor loose or foreign
particles inside the machine
●
The filter was not replaced
●
The air inlet or outlet of the
machine is blocked
●
The plastic package of the
filter is not removed
●
There is no proper
clearance or space around
the machine to ventilate it
●
There is no filter in the
machine
●
More than expected room
coverage
15
Possible solutions
●
Pull out the power plug
and plug in the power again
●
Contact customer service
center
●
Plug in the power and
turn on the machine again
●
Contact customer service
center
●
Contact customer service
center
●
Replace a new set of filter
●
Contact customer service
center
●
Remove the plastic
package of the filter screen
for reuse
●
Make sure that the air inlet
and outlet of the machine are
not less than 20 cm away
from the obstacles
●
Make sure that the filters
are placed in the machine in
the order indicated
●
Recheck whether the area
of the used room is
consistent with the specified
area of the machine
Publicité
