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Method 2:
First, make sure you have connected to the WiFi signal(no matter the router's or
extender's) , and then login the interface of the router;
Open the Client List of the router interface to view connected devices. After
nding the mac address (that is attached to the product stick)of the repeater, you
can get the IP address of extender that assigned by router.
Open a browser, enter the IP address in the address bar, and then you can enter
the interface.
Q6: I can find someone else 's wifi signal, but I can't find mine?
A6:
You need to check the signal strength that your mobile advice can get in
the same place.(Maybe the signal in this place is poor)
You should check if the encryption of the superior router is WEP. Only no
encryption, WPA, WPA2 and mixed mode can be supporter by this repeater.
Whether the superior signal is hidden; (You can check this by your mobile
advice)
Q7: Always prompt for failure when extending.
A7:
1. Check the indicator is blue/red/not bright(if the indicator not bright, it
means a failed matching).
If you can't nd the superior signal when extending, please try the following
solutions:
① Set the SSID of the router and repeater to numbers and letters combination;
② Move the repeater closer to the router;
③ Con rm the encryption mode of the superior signal is not WEP.(Only no
encryption, WPA-PSK, WPA2-PSK or their mixed mode can be supported by our
repeater)
④ Con rm the superior signal is not turned o or hidden.
⑤ Login the interface of the router to check if restrictions are made, such as
MAC lter, Blacklist.
⑥ Con rm the password of your superior router you entered is correct.(The
password entered in the extension process is the password for the superior
router)
⑦ Modify the signal name and password for the superior router, and reset the
repeater.
⑧ If none of the above causes, please note your superior router model, repeater
serial number and use information. Then feedback to this e-mail: techsup-
port@rockspace.cc
Q8: The indicator shows red or no light (weak signal or filed connecting)?
A8:
How to con rm a successful extension?
① You can search the signal to see if there is a repeater factory SSID(If the SSID of
the signal is still the factory setting, then it means a failed extension.)
② Observe the exact color and status of the indicator by darkening the surround-
ing.
③ Login the interface of the repeater to see if the extended state is expanded.
If you are sure that the extension is successful, you can keep the antenna upward
and parallel with the antenna of the router; If not, please replace its angle.
3. You can put the repeater and router closer, and observe if the indicator gets
solid blue.
Q9: No internet access after extension?
A9:
Con rm whether the extension is successful. (Judge by indicator and
management interface)
Disconnecting the device without internet access, and connect again to see if it
is available.
To see if the superior signal strength is too low by repeater interface.(We
recommend the repeater should be placed somewhere between 40%-50% of the
signal strength.)
When the signal of the repeater is connected, see if its SSID is assigned by
router.
Reset the repeater and try others WIFI signal.
Q10: The extended signal is poor?
A10:
Don't put the repeater too close to the router.
Place the repeater in the middle of the router and the farthest place you want to
extend.
All manuals and user guides at all-guides.com
If you want to extend the signal in horizontal direction, the repeater antenna is
positioned upward, and parallel to the router. If it is for duplex house, both the
antennas of the repeater and router should be tilted and remain parallel.
Q11: Unable to connect the repeater signal after a while of a successful extension?
A11:
Check on the interface for restrictions and blacklist.
Clear cache of the extended signal, then reconnect.
Reset the repeater and set up again.
Q12: The network is not available after extension.
A12:
Check if the indicator turns no light;
If the indicator is red, but no network. To see if the superior signal strength is too
low by repeater interface.(We recommend the repeater should be placed somewhere
between 40%-50% of the signal strength.)
Check if the IP that connected to the devices is assigned by router.
Q13: Sometimes repeater and mobile device will lose their connection after
extension?
A13: a. When the indicator turns no light, it mean the repeater and router are
disconnected.
Please verify if any changes have been made.
Enter the router interface to view the history, and check the status of the superior
router.
If the router is ne, judging the strength of the signal by indicator's color. You can
adjust the location and direction of the repeater.
b. When the indicator is solid blue
Please check if the SSID of the repeater contains special characters or Chinese,we
command you can set the SSID to alphanumeric combination.
Q14: The network is slow after extension.
A14:
View the color of the indicator:
① Solid blue: The signal strength received by repeater is above -60db.
② Solid red: The signal strength received by repeater is above -61db~-74db. (The
signal is a little bit week. It is recommend to move the repeater a little closer, and
the repeater antenna is parallel to the router.)
③ No light: The signal strength received by repeater is below -74db. (The signal is
week. It is recommend to move the repeater closer, and the repeater antenna is
parallel to the router. )
Under general situation, when the signal strength that received by repeater is
between 40% and 79% (While the interface shows a signal with 2 bars), the
repeater works best at this time.
Check the network speed when your device connect the router directly at that
position.
a. When the network speed between the router and repeater is the same, it means
the connection is ne.(You can check the router.)
b. When the network speed is faster than that at repeater, please check the
following problems:
① Check the placement of the repeater, avoid putting it in the corner;
② Check if the antenna of the repeater and router is paralleled, a paralleled antenna
will be better for the connection.
③ If the above situation is excluded, please reset the repeater, and try to connect
the repeater to the router again.
④ Reset the repeater.
Q15: After extension, it has a strong signal but low speed.
A15:
Check the color of the indicator:
① Solid blue indicates a strong signal;
② Solid red indicates a little week signal;
It is recommend to put the repeater in the place where the superior is between
40% and 50%, and please keep the antenna upward.
Q16: Prompt a single frequency extended state after successful expansion:
A16:
To see if the signal is a hided signal, whether the encryption method is
WPA or WPA2 or mixed encryption, whether with special symbols, or modify the
signal channel, then attempting to re-enter the Extender interface to try to
expand;
Whether the password of the signal extended unsuccessfully consistent with
the extended signal, in this case need to go into the Extender interface to expand it.
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