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Problem Solving
N°
SYMPTOM
Folder does not switch on.
1
2
Folder first panel damaged
The folder emits a sound when a copy is feed.
3
4 Copy package not correct
5 The folder often jams
6
Folder at switch on, Motor runs immediately
The arrow key do not eject paper jammed
7
from folder
Folder beeps every 4 seconds and lit on red
8
led as orange led
Folder folds cross fold panel 297mm,11",12"
9
instead of fan fold panel dimension
10
Automatic Eject procedure failure
Mar .2018
All manuals and user guides at all-guides.com
CAUSE
- Power source is off.
st
- Paper lead edge curled and 1
panel 3- 5 mm
longer than other panels
- The folder is still folding the previous copy
- The copy was not cover S3 introducing sensor
- Program P4 with steady or flash led require
exact plot length
- Copy fold package tolerance is ± 1mm
- Margin tolerance (20mm, 25mm,etc...) is ±
3mm
- Paper curled or more than 90 gsm weight
- Wrong Fan folding Program
- Sensor S0 is damaged or active
- All sensors are covered
- Folder have reached number of fold limit, trial
time or loan time expired
- Paper edge out of square or missed copy feed
- Paper stuck between mobile roller and plate
SOLUTION
- Ensure that the power cable is connected
- Check the fuses on the folder power plug
- Perform the adjustment procedure of fold program
panel by removing 3-5 mm (1A= -3/-5mm).
- Wait that the current folding process is over
- Check the folding program plot length too short if A4
or A size select P4
- Example 3times 9=297mm or 8 times 105mm=840mm
- Small Copy length less than 590mm need more feeding
attention and should not be withheld.
- Use paper not curled and 75 – 80 – 90 gsm weight
- Do not select P3 flashing for fan folding
- Remove paper under sensor S0 , press reset and off and
on then folder. If problem persist open a service call .
- Remove paper from one of sensor and than do the
manual ejection
- Call service
- Sensor SO cover not at same time of sensor S1
- Pull out the paper from the folder entrance
GeraFold User Manual 25
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